Design your Exchange organization as an ASP would
Exchange Server administrators can learn valuable lessons from application service providers (ASPs) that host Exchange 2000 Server. Because an ASP is like an IT department that must stand on its own, an ASP must put a price on its operations or services and sell them on the open market. To be successful, ASPs must offer a better product at a lower cost.
To illustrate how you can run your Exchange organization the way an ASP does, I describe the infrastructure ASPs typically use to host Exchange for multiple customers and tell you how to set up customized user logon names in Active Directory (AD). In future articles, I'll show you how to configure user email addresses and introduce some AD provisioning tools that can help improve your efficiency in managing Exchange.
ASP Priorities
First, let's look at an ASP's top priorities. When potential customers interview ASPs, they frequently have some of the same key concerns: security, availability, email clients and access methods, and account management. So ASPs make sure that they've addressed these concerns in their service offerings. . . .
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